I-e Evaluation for Middle and Upper Management

Description of workshop contents

This course is not about learning the knowledge and techniques necessary to conduct evaluations. Rather, the main goal is to clarify the importance and potential of evaluations as an instrument for good governance, evidence based policy and rational outcome based management in governmental and non-governmental organizations.

During the course a checklist for evaluating the quality of evaluations and a blueprint for implementing a Monitoring and Evaluation System in selected policy-fields will be developed. The course is composed of three main parts.

The first part on day one introduces to Monitoring and Evaluation and its relationship to more or less related concepts such as New Public Management, Controlling, Performance Audit, Regulatory Impact Analysis and Quality Management (including definitions, topics, tasks, objectives, contexts, processes, comparisons etc.). It is important to know the different concepts in order to be able to distinguish them from the instrument of evaluation and to know their respective strengths and weaknesses. This creates possibilities for combined use.

The second day focuses on quality of evaluations (criteria, standards, codes of conducts, DAC-principles, managing the quality of evaluations, structures, processes, resources, utility etc.). For assuring a proper quality according to the demands of an organization or other forms of institutional settings, one has to provide the needed resources, balance different stakeholder interests, develop and adjust evaluation questions, and finally install some kind of quality management for guiding the evaluation process. The main issue in this part is on how a proper quality of evaluations can be assured according to different governmental and organizational demands. In doing so, evaluations should be linked to given standard systems merely endorsed by evaluation societies or international networks of evaluators. The main working result will be a blue print for implementing M+E-Systems that can be used as a practical guideline for implementations within the participants’ own organizations or governmental systems.

During the last day, the course focuses on utilization of evaluations. First, it is explained that there are different forms of benefit from evaluation, followed by case studies to show what benefits can be expected at different intervention levels (macro, organizational, program level). There are several different forms and ways how an organization or any other form of institutional settings can make use out of the evaluation procedure and its results. Hence, it does not run like clockwork but needs some guidance and management. Different target groups must be addressed, follow-up processes have to be initiated, some feedback is necessary for encouraging activities and sometimes even complex decisions on changing existing structures or processes are needed. As before, the course intents to sensitize for this kind of challenges and discuss adequate solutions within the institutional framework the participants are familiar with.

Workshop Objectives

The participants

  1. recognize the importance and potential of evaluations as an instrument for good governance and quality management within their own countries, organizations or institutional settings.
  2. can distinguish evaluation from other related concepts and know the strengths and weaknesses of these different concepts.
  3. know the criteria for high quality evaluations and its practical implications.
  4. know different conditions for implementing Monitoring and Evaluation Systems.
  5. are able to judge about the implementation conditions within their own responsibilities.
  6. and know how to make use out of evaluation findings and evaluation procedures.

Recommended for

This course aims on decision makers in an upper or middle management position in governmental and non-governmental organizations who are not involved in conducting evaluations but in managing its commission and utilization. In addition, the course is also suitable for parliamentarians who want to get an overview of instruments for evidence-based policy and good governance.

Level

It is helpful to have knowledge from the Core Course, but this is not a requirement. The course is at beginner level.

Prerequisites

Knowledge and experience as commissioner or user of evaluations in parliament, government, governmental or non-governmental organizations are helpful, but not a condition.

Instructors

Reinhard Stockmann
Wolfgang Meyer